Frequently Asked Questions

When do tickets go on sale?

Tickets go on sale to Union Members from 6pm on Thursday, 24th November.

Tickets go on sale to the rest of the University at 1 pm on Friday 25th November.

How much are the tickets?

Union members- £109.99 (dining) and £64.99 (non-dining)

University Members' and all guests' (including those of Union Members)- £124.99 (dining) and £79.99 (non-dining)

Can I change names on my tickets?

Name change must be made in person at the Union Office. The office is open from 9:30am to 4:00pm on weekdays.

You may change names on tickets until 9pm on Friday 2th of December for FREE.

Name changes will cost £10 per name change from then until 1st of February, after which they will cost £15. After Friday 24th February name changes cannot be made. If you require a name change on the day of the ball, under exceptional circumstances, you may get one for £40.

I have a problem with my order, what should I do?

Don't worry! Just send an email to ticketing@springball.cus.org and we will sort it out for you.

How do I get my ticket?

You do not need to pick up a ticket. All members tickets will be put on their (new format) Union card. If you do not have a new format Union Card, you can pick one up from the Union's Office for a small fee of £2 . Non-members will be emailed a ticket confirmation, which they must bring to the ball as it will contain a barcode for the ticketing managers to scan at the door.

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